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Applies to: Exchange Server 2013

In Microsoft Exchange Server 2013, you can create mobile device mailbox policies to apply a common set of policies or security settings to a collection of users. After you deploy Exchange ActiveSync in your Exchange 2013 organization, you can create new mobile device mailbox policies or modify existing policies. When you install Exchange 2013, a default mobile device mailbox policy is created. All users are automatically assigned this default mobile device mailbox policy.

Important

Windows Phone 7 mobile phones only support a subset of all Exchange ActiveSync mailbox policy settings. For a complete list, see Windows Phone 7 Synchronization.

Warning

The iOS7 fingerprint reader is not supported as a device password. If you enable the fingerprint reader to secure your iOS7 device, you will still need to create and enter a password if your mobile device mailbox policies require a password.

Overview of mobile device mailbox policies

You can use mobile device mailbox policies to manage many different settings. These include the following:

  • Require a password

  • Specify the minimum password length

  • Require a number or special character in the password

  • Designate how long a device can be inactive before requiring the user to re-enter a password

  • Wipe a device after a specific number of failed password attempts

For more information about all the settings you can configure, see Mobile device policy settings.

Managing Exchange ActiveSync mailbox policies

Mobile device mailbox policies can be created in the Exchange admin center (EAC) or the Exchange Management Shell. If you create a policy in the EAC, you can configure only a subset of the available settings. You can configure the rest of the settings using the Shell.

Windows Phone 7 synchronization

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If you have Windows Phone 7 mobile phones in your organization, these phones will experience synchronization problems if certain Exchange ActiveSync mailbox policy properties are configured. To allow Windows Phone 7 mobile phones to synchronize with an Exchange mailbox, either set the AllowNonProvisionableDevices property to True or only configure the following Exchange ActiveSync mailbox policy properties:

  • AllowSimplePassword

  • BlockInternetSharing

  • BlockRemoteDesktop

  • DisableDesktopSync

  • DisableIrDA

  • DisableRemovableStorage

  • DeviceWipeThreshold

  • MinPasswordLength

  • IdleTimeoutFrequencyValue

  • PasswordExpiration

  • PasswordHistory

  • PasswordRequired

Mobile device mailbox policy settings

The following table summarizes the settings you can specify using mobile device mailbox policies.

Mobile device mailbox policy settings

SettingDescription

Allow Bluetooth

This setting specifies whether a mobile device allows Bluetooth connections. The available options are Disable, HandsFree Only, and Allow. The default value is Allow. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow Browser

This setting specifies whether Pocket Internet Explorer is allowed on the mobile device. This setting doesn't affect third-party browsers installed on the mobile device. The default value is $true. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow Camera

This setting specifies whether the mobile device camera can be used. The default value is $true. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow Consumer EMail

This setting specifies whether the mobile device user can configure a personal email account (either POP3 or IMAP4) on the mobile device. The default value is $true. This setting doesn't control access to email accounts that are using third-party mobile device email programs. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow Desktop Sync

This setting specifies whether the mobile device can synchronize with a computer through a cable, Bluetooth, or IrDA connection. The default value is $true. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow External Device Management

This setting specifies whether an external device management program is allowed to manage the mobile device.

Allow HTML Email

This setting specifies whether email synchronized to the mobile device can be in HTML format. If this setting is set to $false, all email is converted to plain text.

Allow Internet Sharing

This setting specifies whether the mobile device can be used as a modem for a desktop or a portable computer. The default value is $true. The Exchange Enterprise Client Access License is required to change the values of this setting.

AllowIrDA

This setting specifies whether infrared connections are allowed to and from the mobile device. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow Mobile OTA Update

This setting specifies whether the mobile device mailbox policy settings can be sent to the mobile device over a cellular data connection. The default value is $true.

Allow non-provisionable devices

This setting specifies whether mobile devices that may not support application of all policy settings are allowed to connect to Exchange 2013 by using Exchange ActiveSync. Allowing non-provisionable mobile devices has security implications. For example, some non-provisionable devices may not be able to implement an organization's password requirements.

Allow POPIMAPEmail

This setting specifies whether the user can configure a POP3 or an IMAP4 email account on the mobile device. The default value is $true. This setting doesn't control access by third-party email programs.

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This setting specifies whether the mobile device can initiate a remote desktop connection. The default value is $true. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow simple password

This setting enables or disables the ability to use a simple password such as 1111 or 1234. The default value is $true.

Allow S/MIME encryption algorithm negotiation

This setting specifies whether the messaging application on the mobile device can negotiate the encryption algorithm if a recipient's certificate doesn't support the specified encryption algorithm.

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Allow S/MIME software certificates

This setting specifies whether S/MIME software certificates are allowed on the mobile device.

Allow storage card

This setting specifies whether the mobile device can access information that's stored on a storage card. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow text messaging

This setting specifies whether text messaging is allowed from the mobile device. The default value is $true. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow unsigned applications

This setting specifies whether unsigned applications can be installed on the mobile device. The default value is $true. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow unsigned installation packages

This setting specifies whether an unsigned installation package can be run on the mobile device. The default value is $true. The Exchange Enterprise Client Access License is required to change the values of this setting.

Allow Wi-Fi

This setting specifies whether wireless Internet access is allowed on the mobile device. The default value is $true. The Exchange Enterprise Client Access License is required to change the values of this setting.

Alphanumeric password required

This setting requires that a password contains numeric and non-numeric characters. The default value is $true.

Approved Application List

This setting stores a list of approved applications that can be run on the mobile device. The Exchange Enterprise Client Access License is required to change the values of this setting.

Attachments enabled

This setting enables attachments to be downloaded to the mobile device. The default value is $true.

Device encryption enabled

This setting enables encryption on the mobile device. Not all mobile devices can enforce encryption. For more information, see the device and mobile operating system documentation.

Device policy refresh interval

This setting specifies how often the mobile device mailbox policy is sent from the server to the mobile device.

IRM enabled

This setting specifies whether Information Rights Management (IRM) is enabled on the mobile device.

Max attachment size

This setting controls the maximum size of attachments that can be downloaded to the mobile device. The default value is Unlimited.

Max calendar age filter

This setting specifies the maximum range of calendar days that can be synchronized to the mobile device. The following values are accepted:

  1. All

  2. OneDay

  3. ThreeDays

  4. OneWeek

  5. TwoWeeks

  6. OneMonth

Max email age filter

This setting specifies the maximum number of days of email items to synchronize to the mobile device. The following values are accepted:

  1. All

  2. OneDay

  3. ThreeDays

  4. OneWeek

  5. TwoWeeks

  6. OneMonth

Max email body truncation size

This setting specifies the maximum size at which email messages are truncated when synchronized to the mobile device. The value is in kilobytes (KB).

Max email HTML body truncation size

This setting specifies the maximum size at which HTML email messages are truncated when synchronized to the mobile device. The value is in kilobytes (KB).

Max inactivity time lock

This value specifies the length of time that the mobile device can be inactive before a password is required to reactivate it. You can enter any interval between 30 seconds and 1 hour. The default value is 15 minutes.

Max password failed attempts

This setting specifies the number of attempts a user can make to enter the correct password for the mobile device. You can enter any number from 4 through 16. The default value is 8.

Min password complex characters

This setting specifies the number of character sets that are required in the password of the mobile device. The character sets are:

  • Lower case letters.

  • Upper case letters.

  • Digits 0 through 9.

  • Special characters (for example, exclamation marks).

You can enter any number from 1 through 4. The default value is 1.

For Windows Phone 8 devices, this setting specifies the number of character sets that are required in the password. For example, the value 3 requires at least one character from any three of the character sets.

For Windows Phone 10 devices, this setting specifies the following password complexity requirements:

  1. Digits only.

  2. Digits and lower case letters.

  3. Digits, lower case letters, and upper case letters.

  4. Digits, lower case letters, upper case letters, and special characters.

Min password length

This setting specifies the minimum number of characters in the mobile device password. You can enter any number from 1 through 16. The default value is 4.

Password enabled

This setting enables the mobile device password.

Password expiration

This setting enables the administrator to configure a length of time after which a mobile device password must be changed.

Password history

This setting specifies the number of past passwords that can be stored in a user's mailbox. A user can't reuse a stored password.

Password recovery enabled

When this setting is enabled, the mobile device generates a recovery password that's sent to the server. If the user forgets their mobile device password, the recovery password can be used to unlock the mobile device and enable the user to create a new mobile device password.

Require device encryption

This setting specifies whether device encryption is required. If set to $true, the mobile device must be able to support and implement encryption to synchronize with the server.

Require encrypted S/MIME messages

This setting specifies whether S/MIME messages must be encrypted. The default value is $false.

Require encryption S/MIME algorithm

This setting specifies what required algorithm must be used when encrypting S/MIME messages.

Require manual synchronization while roaming

This setting specifies whether the mobile device must synchronize manually while roaming. Allowing automatic synchronization while roaming will frequently lead to larger-than-expected data costs for the mobile device data plan.

Require signed S/MIME algorithm

This setting specifies what required algorithm must be used when signing a message.

Require signed S/MIME messages

This setting specifies whether the mobile device must send signed S/MIME messages.

Require storage card encryption

This setting specifies whether the storage card must be encrypted. Not all mobile device operating systems support storage card encryption. For more information, see your mobile device and mobile operating system documentation.

Unapproved InROM application list

This setting specifies a list of applications that cannot be run in ROM. The Exchange Enterprise Client Access License is required to change the values of this setting.

Overview

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Students who are admitted but not yet enrolled can only open web pages on eduroam or IU Secure. Other internet services (for example, email or chat clients, gaming services, etc.) will not work until you have enrolled status.
IU allows Exchange partnerships with up to 10 mobile devices. If you experience issues setting up an Exchange account on your mobile device, you may want to verify how many devices you have partnered with Exchange; see Manage your Exchange ActiveSync device in Outlook Web App.

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For more, see Microsoft's Set up or delete an email account.

Windows 10 Mobile

To set up Exchange ActiveSync on your device running Windows 10 Mobile, from the home screen:

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  1. Open Settings.
  2. Scroll down and tap Accounts, and then Your email & accounts.
  3. Tap Add an account. Tap Exchange.
  4. Type your IU email address, and then tap Next.
  5. In the password box that appears, enter your IU passphrase.
    • The device will attempt to retrieve the account settings automatically. If this is successful, skip to the last step.
    • If the settings are not detected automatically, tap Advanced. Ensure that the following settings are correct, and then tap Sign in.
      • Email address: Your IU email address
      • Password: Your IU passphrase
      • Username: Your IU username
      • Domain: ADS
  6. On the next screen, check these additional settings, choose and create an account name, and then tap Sign in.
    • Exchange server address: eas.exchange.iu.edu
    • Server requires encrypted connection (SSL): This box should be checked.
  7. If successful, you should see a screen that says 'All done!' On this screen, tap Done.

Windows Phone 8 or 7

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To set up Exchange ActiveSync on your device running Windows Phone 8 or 7, from the home screen:

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  1. Swipe to the left (or tap the arrow on the right).
  2. Scroll down and tap Settings.
  3. Scroll down and tap email & accounts.
  4. Tap Add an Account and choose Exchange.
  5. Tap the Email address box, and then type your IU email address.
  6. Tap the Password box, and then type your IU passphrase.
  7. Tap Sign in.
  8. If the account settings are found, wait for your Exchange email, calendar, and contacts to be synced to your phone. You're all done setting up your account.

    If the account settings are not found, review the settings for your email address and password, type ADS in the 'Domain' field, and try to sign in again.

    If you still have problems, tap advanced and make sure the following information is correct:

    • Email address: Your IU email address
    • Password: Your IU passphrase
    • Username: Your IU username
    • Exchange server address:eas.exchange.iu.edu
    • Server requires encrypted connection (SSL): This box should be checked.